Cancellation & Modification Policy – CLOTHED IN HOPE LLC
At CLOTHED IN HOPE LLC, we process orders quickly to ensure your doormats and passport holders are shipped without delay. Because of this, order changes are limited to a short window of time.
Order Changes & Cancellations
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You may request to modify order details or cancel your order within 12 hours after placing it.
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Please contact us immediately at 📧 support@tracyschoice.com with your order number.
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After 12 hours, we are unable to modify or cancel your order, as it will already be in the fulfillment process.
Why This Policy?
We’ve partnered with a fulfillment center that begins processing orders almost instantly once payment is received. Most orders are packed and shipped the same business day or the following business day. Once your order details are submitted to our fulfillment partner:
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Labels may already be printed
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Items may already be in the pick-and-pack process
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Packages may already be in transit to a carrier facility
Because of this streamlined system, locating and pulling a single package is not feasible. This ensures faster delivery times for all customers.
Need Help?
If you have any questions about modifying or canceling an order, please contact us as soon as possible at:
📧 support@tracyschoice.com
We appreciate your understanding and support as we work hard to deliver your orders quickly and efficiently.
CLOTHED IN HOPE LLC
Address: 314 Bonniewood Dr, Cary, NC 27518, United States.
Email: support@tracyschoice.com
Phone: +1 (984)-600-7899